Katrina Lewandowski
Customer Success Manager at BodySite | Self-Starter | Detail-Oriented | Problem Solver | Relationship Builder | Operations Expert #medtech #healthtech
- Role
- Customer Success Manager at Bodysite
- Location
- West Palm Beach, FL, US
- LinkedIn followers
- 500 followers
About Katrina Lewandowski
Dynamic, creative, and skilled professional with a focus on strategy, problem solving and…
Experience
Customer Success Manager
Nov 2024 — Present
Oversee all level 2 customer support and manage customer relationships to drive growth and support retention• Manage the success of thousands of healthcare practitioners and hundreds of thousands of patients who use the software• Perform phone calls, online meetings and manage technical support tickets to support the to success of our clients• Demonstrate best practice uses of the software and help customers understand how features work to drive practice growth and success. • Advise CEO, CTO and/or CPO of software development needs to meet customer expectations and participate in decision making around platform enhancements that will ensure customer success
Education
Palm Beach Atlantic University
Bachelor’s Degree, Public Relations
2013 — 2016
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