Katrina Lee

Director of Financial Aid and Veteran Services @Wayne Community College

Goldsboro, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2021 — Present

Director of Financial Aid and Veteran Services @Wayne Community College

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Timely and accurately process federal, state, private, and institutional funds of approximately $3 million annually• Responsible for maintaining compliance with federal regulations, state statutes,T and institutional policy concerning the awarding and disbursement of financial aid• Supervise the Financial Aid (FA) staff of seven, including two Associate Directors for whom the primary focus was continuity planning to include developing their leadership and mentoring skills• Focus a financial aid team of seven staff members on the priority of student service and the many ways to facilitate that service by improving the experience of both internal and external customers• Develop synergistic relationships across the many departments on campus to provide seamless service to our students• Set the annual parameters in the Financial Aid module of Colleague (, automating as much as possible to maintain compliance • Investigate the viability of changes to the aid processing calendar to determine if we can expand the window of time a student is allowed to use financial aid to charge books• Move the awarding of Foundation scholarships to the financial aid office• Start the process of completing a comprehensive policy and procedure manual• Manage an annual budget of approximately Contribute the details from financial aid to the SACSCOC five-year review report• Prepare a mini-grant, which was awarded, for the funding necessary to have two staff members become commissioned notaries to provide a service necessary to the pursuit of a student’s educational goal

EDUCATION

1983 — 1985

Phillips Junior College

AS, Fashion Merchandising Management

2004 — 2006

University of Mount Olive

AS, General Studies

2007 — 2009

University of Mount Olive

BS, Business Administration, Management and Organizational Development

N/A

University of North Carolina Wilmington

Master's degree, Higher Education/Higher Education Administration

SKILLS

Customer ServiceTrainingPolicyStudent LoansPublic SpeakingAccount ReconciliationPolicy WritingCampusCommunity OutreachStudent AffairsInterpreting RegulationsDistance LearningPowerpointAcademiaAdult EducationTime ManagementMicrosoft OfficeData Quality ControlResume WritingStudent Financial AidFinancial AidLeadership DevelopmentHigher EducationEvent PlanningStudent EngagementProcedure ManualsProcedure DevelopmentAcademic AdministrationNonprofitsResearchCareer CounselingLeadershipInternal AuditStudent RecruitingEnrollment ManagementData AnalysisStudent DevelopmentQuality AuditingStaff Development

ABOUT KATRINA LEE

Director of Financial Aid and Veteran Services at Wayne Community College

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Katrina Lee — Director of Financial Aid and Veteran Services at Wayne Community College in Goldsboro, NC, US | Unifers