Katrina Kruszyna
Senior Manager, Mass Market Sales @Spark Energy
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WORK HISTORY
Senior Manager, Mass Market Sales @Spark Energy
ABOUT KATRINA KRUSZYNA
Management professional with 16+ years of experience leading successful teams of contact center sales, customer service staff and operations, including acquiring new business, regaining historic customers, retaining current customers, lead acquisition, and overseeing sales platform operations and processes. Responsible for overseeing recruiting, training, coaching, quality and compliance adherence, motivating talent, and creating and maintaining positive long-term partnerships. Promotes positive change management, team building and continuous professional development in fast-paced and ever changing environments by use of innovative employee engagement initiatives.
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