Katrina Capalla

Human Resources Operations Specialist @ Cetera Financial Group

Role: Human Resources Operations Specialist at Cetera Financial Group
Location: Los Angeles, CA, US
LinkedIn followers: 500 followers

About Katrina Capalla

A graduate of California State University, Northridge with a degree in Kinesiology and Exercise Science, currently contributing as a Human Resources Operations Specialist at Cetera Financial Group. Specializing in onboarding and regulatory compliance, they manage critical processes such as background checks, FINRA adherence, multi-state reporting, and I-9 verification. Adept at implementing HR technology solutions, including Oracle Journeys workflows, they ensure seamless and compliant onboarding experiences. At Cetera Financial Group, they collaborate with HR, Legal, and Compliance teams to drive process readiness and adherence to industry regulations. They bring a solutions-oriented mindset, leveraging skills in compensation analysis and compliance to enhance operational efficiency. Committed to fostering organizational excellence, they align their work with company values, contributing to a supportive and inclusive workplace culture.

Experience

Human Resources Operations Specialist
Cetera Financial Group
Jan 2023 — Present · El Segundo, CA, US
Manage end-to-end onboarding operations within highly regulated finance environments, ensuring a seamless, compliant, and engaging experience for new hires. Oversee new hire training assignments, background checks (including FINRA compliance), and multi-state employment reporting. Collaborate with HR, Legal, Risk, and Compliance to ensure onboarding readiness and adherence to regulatory standards.Support employment eligibility processes, including I-9 verification, renewals, and coordination of work visa transitions for domestic and international hires. Lead onboarding initiatives such as Oracle Journeys workflow implementation, a first-year manager onboarding guide, and a centralized onboarding resource hub.Utilize systems such as Oracle HCM, ServiceNow, DocuSign, and SharePoint to support onboarding tasks, run onboarding and audit reports for analysis, and identify process improvement opportunities. Focused on operational accuracy, data integrity, and delivering a high-quality new hire experience in fast-paced, compliance-driven settings.

Education

California State University, Northridge
Bachelor's degree

Contact information

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Current company

Cetera Financial Group

Financial Services · 2.8K employees · San Diego, California, United States

We’re enablers. Mentors. Dream builders. Our purpose is to turn financial aspirations into reality. Within our community lies a vibrant wellspring of growth and opportunity for financial professionals, financial institutions, and individual investors alike. As a premier financial services firm, we don’t just deliver financial technology, bespoke guidance, research and market intelligence, and collaborative client-service platforms. We build environments where ideas thrive, connections flourish, and ambitions become remarkable achievements. Driven to deliver unwavering support and innovative solutions to help people live their purpose, we empower each other and the communities around us to bring a stronger tomorrow to life. ___________________________ Cetera Financial Group (CFG) is a network of independent retail firms, including those that are members of FINRA/SIPC: Cetera Advisors LLC; Cetera Wealth Services, LLC (formerly known as Cetera Advisor Networks); Cetera Investment Services LLC (marketed as Cetera Financial Institutions or Cetera Investors); and Cetera Financial Specialists LLC. Entities registered as investment advisers with the Securities and Exchange Commission include Cetera Investment Management LLC and Cetera Investment Advisers LLC. Cetera’s principal office is located at 655 W. Broadway, 11th Floor, San Diego, CA 92101. Avantax Planning Partners, Inc. (APP) and The Retirement Planning Group, LLC (“TRPG”), are both SEC registered investment advisers within the Aretec Group, Inc. (dba Cetera Holdings, an affiliate of Cetera). Cetera Planning Partners (“CPP”) operates as a doing business as name of TRPG. TRPG and APP currently operate independently. All of the referenced entities are under common ownership.

cetera.com

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