Katherine Panchal Peter
Account Manager @HealthJoy
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WORK HISTORY
Account Manager @HealthJoy
EDUCATION
Temple University
Bachelor of Arts - BA
SKILLS
ABOUT KATHERINE PANCHAL PETER
Hi, my name is Katherine. I am a former flight attendant that has transitioned to tech and client experience. In 2020, I joined the Support team at Butterfly Network and worked my way up to escalation management. I then pivoted into the Employee Benefits world as a Senior Customer Success Manager at Beam Benefits, where I specialized in onboarding and implementation, managing renewals, and identifying opportunities for cross-sells and upsells. I am currently an Account Manager for the SMB market at HeathJoy! My core strengths include:• Leading with empathy and a customer-first mindset• Strategic planning and detail-oriented project execution• Escalation management and risk mitigation• Account growth and customer retention
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