Visuttiphan Chantaphakul
INFOSEC | CloudSecOp | Hybrid Multicloud
- Role
- System Administrator at S2i2, Inc
- Location
- Arlington, VA, US
- LinkedIn followers
- 500 followers
About Visuttiphan Chantaphakul
Cybersecurity
Experience
System Administrator
Nov 2022 — Present · Washington, DC, US
Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base.• Utilize various tools to identify performance issues, isolate fault(s), correct fault(s), and escalate, when necessary, within Service Level Agreements. • Document all work performed via the appropriate ticketing/tracking system• Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved. • Provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s). • Perform Administrator functions, including creation, modification, and deletion of accounts across various systems.• Perform workstation and server patching and other duties as they apply to support Tier initiatives
Education
California State University, Los Angeles
Master of Science - MS, Information Systems
Los Angeles City College
Certificate of Achievement, Cloud Computing
Intellectual Point
VETTEC Program, DevOps
Mae Fah Luang University
Bachelor of Business Administration - BBA, Business Administration and Management, General
2003 — 2007
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