Katherine Kat Kashmerick
Innovative Customer Experience Leader Drives Culture Evolution to Culture Revolution
- Role
- SVP, Member Experience at Landmark Credit Union
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Katherine Kat Kashmerick
Business-oriented call center & technology leader experienced in driving all aspects of…
Experience
SVP, Member Experience
Jan 2025 — Present
Education
Lakeland University
Business Management
2020
Lakeland University
Bachelor of Business Administration - BBA, Management
Waukesha County Technical College
Marketing and Supervisory Management
1993 — 1996
Skills
- Telecommunications
- Leadership
- Strategic Hiring
- Customer Service Training
- Negotiation
- Call Center Administration
- Process Improvement
- Marketing
- Call Center
- Performance Improvement
- Cross-Functional Team Leadership
- Project Management
- Coaching
- Customer Service Operations
- Staff Development
- Customer Experience
- Performance Management
- Crm
- Call Center Architecture
- Team Management
- Strategic Planning
- Service Level Management
- Account Management
- Change Management
- Vendor Management
- Training Delivery
- Talent Management
- B2b
- Customer Service Systems
- Project Planning
- Leadership Development
- Business Process Improvement
- Performance Metrics
- Team Leadership
- Sales Management
- Quality Assurance
- Time Management
- Training
- Customer Satisfaction
- Call Center Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.