Katinka Sante
Building Communities - Connecting people to people with like passions
- Role
- Senior Manager, Customer Advocacy at Autodesk
- Location
- San Rafael, CA, US
- LinkedIn followers
- 500 followers
About Katinka Sante
I have the privilege of leading Autodesk’s Expert Elite program recognizing the most talented customers that have a deep passion for sharing their key leanings and innovative practices with others. Another part of my role is Customer Advocacy, I describe this as a customer activist; sharing the customer\'s voice influencing change.
Experience
Senior Manager, Customer Advocacy
Apr 2019 — Present
Developed and launched Autodesk Customer Advocacy program, Expert Elite.• Expert Elite – a program recognizing individuals that have a deep passion for Autodesk products and volunteer their time to assist other customers by sharing their key learnings and innovative practices, Developed criteria to join, a recurring process for annual member engagement and contribution review. Onboarding and offboarding process. • Member badging.• Global program supporting 10 languages.• Support daily member engagement eg contributions and nurturing.• Designed and implemented most meaningful member benefits.
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