Katina Deichsel M.
Property Manager @Archer Services
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WORK HISTORY
Property Manager @Archer Services
Peterborough, ON, CA
Advertised, interviewed, and onboarded tenants for a 6-unit rental property, achieving a 95% occupancy rate and reducing tenant turnover by 20%: Collected, consolidated, and filed tenant applications, agreements, and maintenance requests, increasing document management efficiency by 30%: Addressed all unexpected maintenance emergencies and tenant disputes within 24 hours, maintaining a tenant satisfaction rate of 90% and reducing incident recurrence by 15%: Leveraged data analytics to track maintenance requests and tenant feedback, leading to a 25% improvement in property upkeep and a 10% increase in rental property value- During a particularly harsh winter, one of the rental units experienced a severe pipe burst, leading to water damage. I quickly coordinated with a trusted maintenance team to address the emergency within a few hours. Simultaneously, I communicated with the affected tenants, providing regular updates. By implementing preventive measures and educating tenants on maintenance best practices, we minimized future incidents: To enhance the tenant onboarding experience, I adopted a digital document management system using Google Drive. This allowed me to streamline the collection and consolidation of tenant applications, agreements, and payments. Additionally, I utilized Generative AI tools to automate routine communication, such as reminders for rent payments and maintenance schedules. As a result, administrative tasks were completed 30% faster, and tenants appreciated the efficient and transparent process.
EDUCATION
Ontario Tech University
Master's degree
Canadian College of Educators
Diploma
Mount Royal University
Certificate
York University
Master's Degree
George Brown College
Coursework
The University of British Columbia
Bachelor's Degree
ABOUT KATINA DEICHSEL M.
With over a decade of experience spanning non-profit and corporate sectors—such as IT, Finance, Engineering, Architecture, Media Production, Heavy Equipment & Trades, Customer and Sales Experience, and Hospitality—I am passionate about bringing my extensive expertise to every new challenge: Crafting digital assets and self-directed processes that empower new hires./: Designing LMS architecture for a seamless user experience. & : Identifying and addressing skills gaps for enhanced performance and career development: Implementing effective strategies to boost performance, morale, and internal talent pools: SAM, MPI, Action Mapping : Social & Behavioral Learning Theory, Mentorship, Authentic tasks, chunking, rule of 3, peer modeling, self-directed learning : Articulate 360, Adobe Captivate, LMS (Moodle, Blackboard, Litmos, Absorb, D2L): Wikis, recording platforms, communication channels—enhancing engagement through technology & : Monday, Asana, Google Suite, Office 365, Slack, MIRO /: Milestones, benchmarking, scheduling, metrics, stakeholder buy-in, UX/UI, vendor management /: Expert in virtual and in-person presentations & : Detail-oriented, professional, self-motivated, persuasive & : Creating robust onboarding plans and strategic development initiatives : Succession planning, leadership training, enhancing employee performance and morale & : Driven by the \"why\" and \"how\" for optimal training outcomes \'! I\'m always eager to connect and collaborate. Let\'s explore how we can make a difference together! k••••••••@gmail.com 64••••••42
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