Katina Massenburg

About Katina Massenburg

Senior Operations and Continuous Improvement leader with 20+ years of experience across pharmaceutical manufacturing, supply chain, inventory management, and distribution operations. Proven track record of leading end-to-end process transformations in GMP environments, driving right-first-time performance, deviation reduction, and sustainable operational excellence.Highly experienced on the shop floor, with hands-on leadership at Gemba—leveraging daily management systems, tier boards, standard work, and visual management to stabilize processes, eliminate waste, and improve flow. Adept at translating strategic objectives into executable action plans that deliver measurable results across safety, quality, service, and cost.Recognized for leading complex, cross-functional continuous improvement initiatives, including automation efforts, system implementations (WMS and manufacturing systems), and manual process eliminations that reduced cycle time, improved material accuracy, and mitigated multimillion-dollar risk exposure. Strong in building business cases, ROI models, and project charters to align stakeholders and secure leadership buy-in.People-focused leader known for developing high-performing teams through customized training programs rooted in Lean principles, GMP compliance, and standard work. Passionate about coaching frontline teams, strengthening problem-solving capability, and embedding a culture of accountability, data-driven decision-making, and continuous improvement.Trusted partner to manufacturing, quality, engineering, and supply chain stakeholders—recognized for clear communication, disciplined execution, and the ability to bridge operational realities with enterprise-level strategy.

Experience

1. Sr Continuous Improvement Specialist

   Pfizer

   Oct 2025 — Present · Rocky Mount, NC, US

Education

• American InterContinental University

  Master's degree, Business Administration, Management and Operations

  2017 — 2021

• Anne Arundel Community College

  Certificate, Transportation, Logistics & Cargo Security/Supply Chain Management

  2009 — 2010

• University of North Carolina at Greensboro

  Bachelor's degree, Information Systems Management

  1992 — 1994

• American InterContinental University

  Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations

  2015 — 2017

• American InterContinental University

  Associate's degree, Business Administration and Management, General

  2014 — 2015