Katie Wellinghoff

Chiesi USA Customer Experience Intern | Senior at East Carolina University | Public Relations

Role
Customer Experience and Enablement Intern at Chiesi USA, Inc.
Location
Raleigh, NC, US
LinkedIn followers
500 followers

About Katie Wellinghoff

Senior at East Carolina University graduating in May 2026, studying Communications with a…

Experience

  1. Customer Experience and Enablement Intern

    Chiesi USA, Inc.

    May 2025 — Present · Cary, NC, US

    Served as the Qualtrics Survey Execution Lead, supporting Voice of the Customer (VoC), Customer Experience (CX), and Customer Enablement initiatives- Collaborated cross-functionally with internal stakeholders to ideate, build, launch, and analyze internal and external surveys that captured meaningful insights- Maintained and optimized surveys within the Qualtrics platform, ensuring accurate data collection and user-friendly design- Developed and documented best practices for feedback collection, reporting, and continuous improvement of CX programs.

Education

  • East Carolina University

    Bachelor of Science - BS, Communications

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Katie Wellinghoff — Customer Experience and Enablement Intern at Chiesi USA, Inc. in Raleigh, NC, US | Unifers