Katie Slater Naids
Customer Success Manager | Health & Wellness Education
- Role
- Customer Success Manager at Bold
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Katie Slater Naids
At Bold, I partner with health plans to showcase program value, guide smooth customer implementations, and strengthen long-term relationships. I draw on a background in wellness coaching, program management, and data-driven strategy to build strong partnerships and deliver lasting customer success.My approach blends empathy with analytics, balancing individual support with scalable solutions that help organizations thrive. I’m committed to advancing Customer Success in digital health by leveraging customer insights, demonstrating ROI, and expanding innovative approaches that empower people to live healthier, longer lives.
Experience
Customer Success Manager
Apr 2025 — Present
Education
Seminole State College of Florida
Associate's Degree
2013 — 2014
San Ramon Valley High School
High School
2006 — 2010
University of Central Florida
Bachelor of Science (B.S.), Sports and Exercise Science with a specialization in Human Performance
2014 — 2015
University of Central Florida
Master’s Degree, Applied Learning and Instruction focus in Health Education
2015 — 2017
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