Katie Marsh

Senior Benefits Manager @Aspen Hr

Spearheaded automation of benefits administration renewal for the PEO platform, reducing manual workload by 70% through the creation of proprietary renewal and new client automated processes.• Lead migration and integrated operational systems across HubSpot, SharePoint, Isolved, and SignNow for efficient document processing and digital signature.• Authored internal process guides to support ongoing system enhancements.• Lead and mentor a global team of 9, conducting regular stand-ups and one-on-one coaching.• Partnered with vendors to build and maintain file feeds for Master and client-sponsored benefit plans.• Managed Annual Enrollment across the PEO, ensuring compliance and cross-functional coordination.• Liaised between executive leadership and operational teams on MLR, client needs, and compliance.• Directed HRIS system migration, addressing configuration and data integrity challenges.• Ensured full compliance with ACA, ERISA, nondiscrimination rules, and 5500 filings.• Developed a scalable training program incorporating multimedia, LMS, and peer mentoring.• Contribute to Isolved PEO Round table as a thought disrupter to derive a better product for the marketplace.