Katie Musial

About Katie Musial

Hi! I\'m Katie. I\'m an MSU grad with a B.A. in User Experience Research and Design. I am…

Experience

1. Inside Sale Rep and Care Navigator

   Workit Health

   May 2021 — Present · Lansing, MI, US

   Workit Health offers online, on-demand evidence-based addiction treatment. Through our mobile and web apps, members meet with clinicians, counselors, and coaches and work towards self-set recovery goals. Our interactive curriculum of over 800 engaging online courses about addiction keep members on track in the comfort of home. We offer 24/7 recovery that fits into daily life, designed by experts.As an Inside Sales Rep and Care Navigator, I am often the first contact for someone looking to start their recovery journey. I help new members determine the best course of care for them and ensure they are set up for success ahead of their first virtual appointment. I work to ensure we are reaching our market effectively with both first-touch marketing efforts and continued campaigns/contact with new and current members.

Education

• Michigan State University

  B.A., Experience Architecture, Entrepreneurship and Innovation

  2015 — 2019

Skills

• Adobe Creative Suite
• Storytelling
• Customer Service
• Microsoft Word
• Teamwork
• Microsoft Office
• User Experience Design
• Html/Css
• Experience Design
• Web Development
• Research
• User Experience
• Design
• Microsoft Excel
• Event Planning
• Human-Centered Design
• Social Media
• Leadership
• Community Building
• Communication
• Project Management
• Public Speaking
• Adobe Photoshop
• Facebook