Katie M.
Junior Property Manager @Pinnacle Property Management Ltd
Signup · Get unlimited contacts
WORK HISTORY
Junior Property Manager @Pinnacle Property Management Ltd
In this role, I am gaining extensive experience in managing residential leasehold and freehold developments, ensuring compliance with legislation and delivering exceptional property management services.My responsibilities include liaising directly with clients, freeholders, and leaseholders, preparing and approving service charge budgets, coordinating ground rent and service charge demands, and maintaining accurate records within Qube. I conduct regular site inspections to uphold fire, health, and safety standards, identify maintenance requirements, and organize repairs through approved contractors. I also manage major works under the Section 20 process and ensure all insurance policies and risk assessments are current.I develop strong communication and relationship management skills, enabling effective collaboration with clients and internal teams. My ability to troubleshoot and implement practical solutions is key to maintaining property standards and client satisfaction. Additionally, I work closely with service charge account managers to monitor cash flow and ensure timely financial reporting.
EDUCATION
New College Swindon
TV & Film Production
The Knowledge Academy
Prince 2
Kingsdown School
GCSE
Swindon College
Business, Management, Marketing, and Related Support Services
New College Swindon
CiPD, CiPD in Human Resource Practise
ABOUT KATIE M.
Hello, I’m Katie, a Junior Property Manager with a strong background in Aftersales & Projects Control and over six years of experience in project management, service delivery, and customer support.In my current role, I manage a portfolio of residential developments, ensuring compliance with Landlord & Tenant legislation, coordinating service charge budgets, and maintaining health and safety standards. I liaise directly with clients, freeholders, and leaseholders, respond promptly to queries, and oversee site inspections to guarantee properties meet fire and safety requirements. My responsibilities also include appointing approved contractors, managing insurance and compliance documentation, and driving efficiency through proactive problem-solving.Previously, as an Aftersales & Projects Controller, I supported a wide customer base through post-sales and project delivery processes, ensuring seamless operations and client satisfaction. Across both roles, I’ve demonstrated a solution-focused approach, strong organisational skills, and the ability to thrive in fast-paced environments where communication and collaboration are key.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.