Katie Landrigan

Account Executive @Cigna Healthcare

US

Maintain overall account responsibility for assigned book of business including responsibility for membership persistency, revenue growth, and overall client relationship.Lead the annual policy renewal process including developing the renewal strategy in conjunction with Underwriting, presenting the policy renewal with associated premium increase (or decrease) to broker consultant, and negotiating with all internal and external stakeholders to agree upon final renewal proposal.Conduct individualized mid-year reviews with client and broker consultants in preparation for the policy renewal. Analyze and present relevant data and recommend new products, lines of coverage, benefit plan design changes, and funding solutions that align with both the client and Cigna’s goals and objectives.Develop an annual business plan to achieve individual goals in conjunction with market and enterprise objectives. Monitor key metrics throughout the year to stay on track to meet and/or exceed plan.Identify and execute on cross sale opportunitiesPartner with new business counterparts on both client finalist and broker consultant presentations of Cigna’s products and solutions.Serve as point of contact for client and broker consultants on updates/changes related to compliance and/or or Cigna processes on an ongoing basis.Work strategically with internal partners in a highly matrixed environment to ensure client needs are being met and a high level of client service is being delivered. Oversee escalated issue resolution as needed.

The College of New Jersey

Bachelor of Arts - BA, Political Science and Government

Rutgers Business School

Master of Business Administration - MBA