Katie Kerri
Director @ SevenRooms | Enterprise Customer Success
- Role
- Director, Enterprise Customer Success at Sevenrooms
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Katie Kerri
I lead a team of customer success managers who are responsible for ensuring the satisfaction, retention, and growth of our enterprise customers. I have over eight years of experience in customer success, account management, and sales, working with enterprise software solutions across various industries.My core competencies include developing talent, building programs to scale, partnering with customers to drive adoption and demonstrate product value, delivering top-quality customer experiences and outcomes, and consistently exceeding goals in renewals and upselling. I am passionate about empowering students and employers to connect and create meaningful career opportunities, leveraging my public relations degree and bilingual skills in English and Spanish.
Experience
Director, Enterprise Customer Success
Jul 2024 — Present
Education
Sonoma State University
Communications Studies, Public Relations
Skills
- Leadership
- Sales
- Contract Negotiation
- Selling
- Social Media
- People Management
- Hospitality
- People Development
- Saas
- New Client Acquisitions
- Account Management
- Event Management
- Meeting Planning
- Hospitality Industry
- Trade Shows
- Client Aquisition
- Social Media Marketing
- Constant Contact
- Training
- Time Management
- Cold Calling
- Food & Beverage
- Event Planning
- Coordinating Events
- Customer Service
- Social Networking
- Recruiting
- Management
- Marketing
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