Katie Fernandes
Area Operations Manager @Landmark
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WORK HISTORY
Area Operations Manager @Landmark
London, GB
Managing facilities, maintenance and operations across 13 buildings across the west end area.• Responsible for all aspects of Health & Safety of the buildings ensuring the team are trained to the required standards.• Management of third-party relationships.• Finance and revenue analysis and management, P&L accounts and budget management, streamlining processes.• Overhauled and implemented various policies and processes.• Collaborating with other departments to ensure new buildings are operationally excellent and fully compliant.• Undertake internal audits. review and implement actions raised via external audits such as Fire Risk Assessments and Health and Safety welfare assessments.
EDUCATION
Parliament Hill Girls School
A Levels
SKILLS
ABOUT KATIE FERNANDES
Experienced Area Facilities Manager leading teams in both operational and commercial roles. Managing Health and Safety and facilities in fast paced high profile environments for some of the most iconic brands. Multi-site management, managing operations across 13 standalone buildings. Driving Administrational and Logistical teams to ensure accuracy and audit compliance is adhered to. Maximising budget savings and ensuring tight control on costs. Achieving awards for performance and outstanding service. Managed large commercial space as well as boutique stores across multiple sites, each environment offering different challenges, staffing needs and clientele. Built resilient, loyal teams through coaching and empowering them, many of them have gone on to be leaders themselves. Managed complex scenarios and projects across multiple teams.Key Skills:• Organisation• Multi-site management• Managing a maintenance / cleaning contract• Process and Policy implementation • Customer service • H&S - IOSH• Commercial• Recruitment• Networking & Relationships• Self-motivated• Budget management • Project Management• Administration • Loss Prevention• HR Partner• Resilience Contactable on:+44••••••••14 | k••••••••@me.com
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