Katie Moran
Principal UX Researcher at Oracle
- Role
- Principal Ux Researcher at Oracle
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Katie Moran
As a UX researcher, I collaborate with designers, product managers, data scientists, and engineers to make innovative and useful digital products and services rooted in human centered design and built for impact. Bridging rigor and agility, I harness actionable insights from research to answer the most pressing questions and push products to excellence. I have worked as a lead UX researcher in digital product development for government and industry, employing methods such as contextual inquiries, interviews, concept testing, prototyping, remote moderated and unmoderated usability testing, and surveys to guide the development of impactful digital experiences.Fun FactsCertifications: Design Thinking, Design Thinking Facilitation, Certified Scrum Master, Project Management Professional.Countries I have worked in: India, Zimbabwe, Indonesia (I grew up here too!), Philippines, and United States of America.Favorite kind of work: Service design, measurement design, evaluative research, usability testing qualitative research, knowledge translation, digital communication strategy, project management, moderating stakeholder forums, literature reviews, and the magic of interdisciplinary teams.Clients I have worked/partnered with: many Fortune 500 companies, the Consumer Financial Protection Bureau, the Bill and Melinda Gates Foundation, Food and Drug Administration (FDA), the Robert Wood Johnson Foundation, the Centers for Medicare and Medicaid, the Centers for Disease Control and Prevention, the CDC Foundation, the Office of the Assistant Secretary of Health, the World Bank, and Oracle.
Experience
Principal Ux Researcher
Mar 2022 — Present · Durham, NC, US
As a Principal UX Researcher, I lead formative and evaluative research in an agile, cross-functional environment to support the Customer Experience (CX) product tribe for NetSuite Next, NetSuite\'s next gen product designed for UX + AI. I work across multiple discovery teams, providing lean research strategy and implementation focusing on the most mission critical problems to solve. Champion for leveraging customer insights data (such as product analytics & in-app feedback) to inform product strategy.
Education
The University of North Carolina at Chapel Hill
Master of Public Health (MPH), Maternal and Child Health
2011 — 2013
University of North Carolina at Charlotte
BA, International Studies concentration in Africa; minor in Women and Gender Studies
2006 — 2010
The University of North Carolina at Chapel Hill
MSW, Social Work; Community, Management, and Policy Practice
2011 — 2013
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