Katie Hillix

About Katie Hillix

Experienced Project Manager with a demonstrated history of working in the marketing and advertising industry. Skilled in Scrum, Marketing Strategy, and User Experience (UX). Strong program and project management professional with a BS in Marketing & Entrepreneurial Leadership from William Jewell College.

Experience

1. Program Manager

   VML

   Aug 2017 — Present · Kansas City, MO, US

   Participates in the establishment of dates required for completion of activities and evaluate impact of changes to the overall timeline as needed• Define, and execute against, processes established for successful delivery of client projects• Quickly learn the intricacies of a given industry as needed to support client work• Maintain direct client relationships with Product Owners and others in leadership• Serve as a key point of contact and liaison for cross-functional teams, agency partners, and management• Oversees the delivery on multiple work streams to ensure process consistency and pivot as necessary• Monitors progress and identifies risks, issues and gaps that could impact timelines, and goals of services; reports these risks internally• Continuously monitor project health via resourcing, profitability and burn rates• Participates in conversations with clients and VML teams to define KPI’s and meaningful metrics to report project health• Gains understanding of clients’ organization to properly set up project teams, processes to be used, communication tools, etc.• Collaborates with agile team and leadership to produce estimates and timelines for various possible solutions • Collaborates with agile teams and product owners to define release plans • Develops project setup documents detailing scope, assumptions, success criteria, risks, and communication strategy• Proactively works with agile teams to eliminate blockers and impediments • Leads team retrospectives, stand ups, and sprint planning sessions • Tracks project scope changes, delivery timing, and key project metrics• Communicates project status, progress, changes, and risks internally and externally • Support agile teams to groom and refine user stories and acceptance criteria to meet the agile team’s definition of ready• Understand and author business, functional and non-functional requirements via user stories and acceptance criteria

Education

• William Jewell College

  Bachelor of Science (B.S.), Marketing and Entrepreneurial Leadership

  2008 — 2011

• Kansas City Art Institute

  Graphic Design

• Drury University

  Business Administration - Marketing

  2007 — 2008

Skills

• Microsoft Excel
• Leading Meetings
• Project Management
• Adobe Photoshop
• Adobe Creative Suite
• Scrum
• Agile Project Management
• Microsoft Office
• Agile Methodologies
• Requirements Analysis
• Jira
• Project Planning
• Marketing
• Data Modeling
• Graphic Design
• Data Analysis
• Microsoft Project
• Requirements Gathering
• Human Factors
• Facilitation
• Budget Management
• Business Strategy
• User Experience
• Software Project Management
• Marketing Strategy
• Market Research
• UX
• Adobe Illustrator