Katie Gross

Managing Consultant | Communications Sector at IBM

Role
Managing Consultant at IBM
Location
New York, NY, US
LinkedIn followers
500 followers

About Katie Gross

Managing Consultant in IBM\'s Communications sector working in Enterprise Implementations. Advanced through three levels of consultancy in 5.5 years at IBM. Project work in Banking, Energy & Utilities and Media & Entertainment industries in both SAP and non-SAP implementations. Experience in SAP implementations has been primarily in the Order-To-Cash, Supply Chain and Customer space. Work outside of SAP has consisted of business process design and solutioning, namely in Customer Relationship Management. All project experience involved working in Agile Methodologies and Business Process Design, working to assess the as-is state, define pain points, exceptions, and areas of enhancement, then to deliver and implement the future-state, through phases of build, customize, test, cutover and Go-Live. Diversified experience through an internal IBM giveback initiative that works with nonprofit organizations doing short-term pro-bono marketing consulting projects. Flexible working with a portfolio of on-premise and cloud solutions, always welcoming opportunities to learn new technologies or systems. Naturally empathetic, team-oriented, creative and analytical. Comfortable asking questions, diving into details, summarizing into stories and visualizations, and working laterally across the business to streamline and solution.

Experience

  1. Managing Consultant

    IBM

    Jul 2022 — Present

Education

  • Penn State University

    Bachelor of Science (B.S.), Marketing and Psychology (Business Option), 3.63

    2013 — 2017

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