Katie Gennrich
Leader, Msp Partner Operations and Support @Duo Security
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WORK HISTORY
Leader, Msp Partner Operations and Support @Duo Security
Ann Arbor, MI, US
Continued focus on projects (Duo systems merges with Cisco and Secure MSP Center launch)- Provide internal design and technical support and mentorship- Support and manage direct reports through career questions and advancement (6 reports)- Deliver and forecast MSP billing/business metrics to leadership- Compile increased data for billing analysis, SPIF & churn tracking
EDUCATION
Illinois State University
Bachelor of Science (BS), Accounting
Illinois State University
Bachelor of Arts (BA), Philosophy
Delta College
Associate of Arts (AA), Business
SKILLS
ABOUT KATIE GENNRICH
I am known for radical candor and authenticity, always showing up as my true self. I take accountability for my actions and thrive as a strategic fixer, identifying and solving problems with a clear, thoughtful approach. I work effectively in high-volume environments, balancing responsibilities while collaborating closely with peers and understanding their needs.
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