Katie Gennrich
Leader of Partner Operations and Support
- Role
- Leader, Msp Partner Operations and Support at Duo Security
- Location
- Manchester, MI, US
- LinkedIn followers
- 500 followers
About Katie Gennrich
I am known for radical candor and authenticity, always showing up as my true self. I take accountability for my actions and thrive as a strategic fixer, identifying and solving problems with a clear, thoughtful approach. I work effectively in high-volume environments, balancing responsibilities while collaborating closely with peers and understanding their needs.
Experience
Leader, Msp Partner Operations and Support
Oct 2022 — Present · Ann Arbor, MI, US
Continued focus on projects (Duo systems merges with Cisco and Secure MSP Center launch)- Provide internal design and technical support and mentorship- Support and manage direct reports through career questions and advancement (6 reports)- Deliver and forecast MSP billing/business metrics to leadership- Compile increased data for billing analysis, SPIF & churn tracking
Education
Illinois State University
Bachelor of Science (BS), Accounting
2013 — 2015
Illinois State University
Bachelor of Arts (BA), Philosophy
2013 — 2015
Delta College
Associate of Arts (AA), Business
2012 — 2013
Skills
- Confidentiality
- Leadership
- Social Media
- Organization Skills
- Budget Monitoring
- Academic Tutoring
- Teamwork
- Customer Relations
- Microsoft Word
- Business Ethics
- Customer Relationship Management (Crm)
- Public Speaking
- Critical Thinking
- Skilled Multi-Tasker
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Powerpoint
- Time Management
- Event Planning
- Customer Service
- Endowment Funds
- Financial Reporting
- Finance
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