Katie Scott
Director Of Supportive Services at Paradigm Health
- Role
- Director of Supportive Services at Paradigm Health
- Location
- Carmel, IN, US
- LinkedIn followers
- 500 followers
Experience
Director of Supportive Services
Sep 2017 — Present · Indianapolis, IN, US
Manages the supportive services team including social workers, chaplains, music therapists, art therapists, volunteer coordinators, and the bereavement team• Responsible for 90 day and annual reviews of staff • Empowers employees to make decisions in the day to day operations tasks of their job• Develops relationships with community agencies that promote our company and nurtures partnerships in health promotion and healthcare services.• Takes initiative in decision making and evaluating outcomes.• Represents leadership with committee work (i.e. Performance Improvement projects, care coordination), and activities that enhance patient care.• Develops and revises policies and procedures related to supportive services• Understands impact of organizational change and promotes, supports and evaluates change for patients, employees and the organization• Ensures that customer satisfaction and quality patient care services are delivered.• Participates and supports staff participation in quality activities (QUAPI).• Acknowledges and rewards high performers, uses coaching skills to enhance medium performers, develops a performance plan for low performers• Implement and support a plan for orientation, annual and continuing education development of employees• Determines staffing needs using productivity and minimum staffing requirements, working with HR to recruit and sustain qualified candidates• Ensures that reporting processes are in place and that staff know how to report and utilizes the reporting process for safety concerns or suggestions• Encourage and support patients and families to actively participate in their care• Assesses patient vulnerability and initiates appropriate intervention, including reporting, if indicated• Chair of the Ethics Committee
Education
San José State University
MSW, Social Work -Health & Mental Health
2010 — 2012
Miami University
B.A, Psychology
2000 — 2004
Skills
- Motivational Interviewing
- Training
- Treatment
- Clinical
- Referrals
- Clinical Research
- Group Therapy
- Mental Health
- Mental Health Counseling
- Family Therapy
- Cbt
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