Katie Farley
Making cases count. 🥃🥃
- Role
- Manager, Guest Experience at Four Roses Distillery
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Katie Farley
As the Product Operations Manager at Pinhook Bourbon, my role encompasses the intricate orchestration of our supply chain, ensuring our esteemed bourbon travels seamlessly from barrel to bottle. With the help of a dedicated team, we\'ve executed innovative product programs such as Single Barrels and True Small Batch, all within the challenging framework of strict time, budgetary, and quality constraints. The expertise I\'ve honed in vendor relations and customer service management, alongside my Certified Spirits Specialist accreditation, empowers me to create compelling bourbon narratives that resonate with our audience. My tenure at the Kentucky Derby Museum fortified my skill set, where we cultivated membership engagement through unique bourbon experiences, aligning with the organization\'s brand and strategic vision.
Experience
Manager, Guest Experience
Apr 2025 — Present
Responsible for overseeing all aspects of the visitor experience at both Four Roses Distillery and Four Roses Warehouse & Bottling Facility. Ensure seamless daily operations, exceptional customer service, and engaging events. Also manages staff management, budgeting, compliance, and maintaining a welcoming environment for guests.
Education
Bellarmine University
Bachelors of Arts, Business Administration
2005 — 2009
Bellarmine University
Masters of Communication, Masters of Arts in Communication
2014 — 2015
Assumption High School
High School Diploma
2001 — 2005
Skills
- Recruiting
- Organizational Effectiveness
- Budgets
- Sap
- Interviewing
- Talent Acquisition
- Marketing
- Outlook
- Microsoft Office
- Sales
- Leadership
- Marketing Strategy
- Accounts Payable
- Interviews
- Master Scheduling
- Communication
- Event Planning
- Forecasting
- Human Resources
- Budgeting
- Sap HR
- Management
- Team Building
- Brassring
- Montage
- Sterling
- Strategic Planning
- Sap Erp
- Customer Service
- Necho
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