Katie Monaco

About Katie Monaco

As the Marketing Director at First Call Computer Solutions, I help Montana businesses and organizations navigate the complex world of IT with clarity and confidence. With a passion for storytelling, strategy, and digital engagement, I craft marketing initiatives that connect business leaders with the technology solutions they need to thrive.At First Call, we specialize in Managed IT and Cybersecurity, ensuring that Montana’s businesses, financial institutions, healthcare providers, hospitality organizations, nonprofits and many more have the tools and support to stay secure, efficient, and competitive. My role is to bridge the gap between technical solutions and real-world business challenges—educating, informing, and guiding decision-makers toward IT that works for them, not against them.If you’re looking for insights on how IT and Cybersecurity can drive your business forward—or want to collaborate on thought leadership and industry conversations—I’d love to connect!

Experience

1. Marketing Director

   First Call

   Nov 2019 — Present · Missoula, MT, US

   Lead the development and execution of the company’s marketing strategy across digital, print, and in-person channels.Oversee brand positioning, messaging, and creative direction to ensure consistency and impact.Plan and manage campaigns that drive lead generation, client retention, and community engagement.Leverage analytics and market insights to refine strategies and maximize ROI.Collaborate with leadership, sales, and service teams to align marketing efforts with company goals.Manage vendor and partner relationships to enhance marketing reach and effectiveness.

Education

• University of Montana

  Bachelor of Business Administration - BBA, Marketing

  2014 — 2018

• Boise State University

  Bachelor of Business Administration - BBA, Marketing

  2013 — 2014