Katie Thomas

About Katie Thomas

Seasoned HR and Recruitment Leader Driving Organizational Success15+ years of progressive experience managing HR and recruitment strategy and operations across diverse industries, with a particular focus in scaling tech companies. Proven track record of developing and implementing reliable sourcing and recruitment strategies to secure top talent, streamline processes, improve performance metrics, and enhance employee value proposition.Certified in People Analytics and Diversity, Equity, and Inclusion (DEI) through AIHR, demonstrating a commitment to building high-performing, diverse teams.Key Achievements:As Director of People Operations at Curve Health, a remote HealthTech startup, served as a strategic business partner to executives, optimizing the workforce, leading and training the talent acquisition team, and adding value through people development, advancement, retention, workforce planning, budgeting, and change managementIn current role, drive business growth by creating and executing a global sourcing strategy aligned with the organization\'s current and future employment needsSkilled in improving recruiting KPIs, implementing new procedures, establishing candidate personas and targeted audience plans, and leveraging data to share impactful insightsCollaborative and results-oriented leader with a proven track record of transforming HR and recruitment operations to increase efficiency, productivity, and employee satisfaction. Committed to building high-performing, diverse teams that contribute to organizational success.

Experience

1. Senior Program Manager - Capacity, Strategic Account Services

   Amazon

   Feb 2025 — Present

   Strategic Account Services (SAS) OrganizationSAS empowers sellers to grow through our tools, models, and insights delivered by Customer Success Managers (CSMs). SAS Customer Success Managers are supported by a team of specialists focused on the inputs to seller growth including increasing selection, improving catalog quality, maximizing Prime commitment, optimizing deals and advertising spend while educating on account health to drive seller growth. As the Sr. PM, I will be leading end-to-end global hiring strategy and talent development initiatives for Strategic Account Services (Capacity), with focus on data-driven optimization and AI-enabled solutions. Key achievements and responsibilities include: • Spearheading data analytics initiatives to optimize hiring metrics, achieving targeted % improvement in conversion rates through strategic funnel management• Provide actionable insights to leadership for strategic decision-making and resource allocation• Design and execute innovative talent development strategies utilizing predictive analytics to identify career progression paths, resulting in improved retention rates and internal mobility• Partnering with cross-functional stakeholders to implement solutions for candidate assessment and matching, enhancing recruitment efficiency and quality of hire

Education

• Rice University

  Financial Technology (FinTech)

• Cornell University

  Artificial Intelligence

• Cornell University

  AI Strategy