Katie H.
Senior Customer Success Manager @Partnerstack
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WORK HISTORY
Senior Customer Success Manager @Partnerstack
Toronto, ON, CA
EDUCATION
Wilfrid Laurier University
Honours Bachelor of Arts, Communications
BrainStation
Digital Marketing
University of California, Irvine Division of Continuing Education
Introduction to Project Management Principles and Practices
SKILLS
ABOUT KATIE H.
I\'m a strategic and optimistic Customer Experience professional focused on building genuine relationships using integrity and empathy. I\'m at my best when I am working closely with clients and team members to achieve measurable success and impactful results. I feel the most at home when I\'m in a purpose-driven and ever-evolving space where I can make a meaningful contribution and collaborate with my team members every day. Over the past ten years, I have built a successful career in Customer Success Management at advertising, marketing and partnerships tech start-ups. I have refined how I can best apply my adaptable nature, extensive project management experience and exceptional relationship-building skills to solve problems for people and organizations using technology. I\'m passionate about strategically increasing product adoption, building customer advocacy and proving product value by storytelling through the use of data. I take a “learn-it-all” approach with my life because I\'m always looking to mindfully develop both personally and professionally through meeting new people and having different experiences.
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