Katherine Wisham
Membership Account Manager
- Role
- Membership Account Manager at Exclusive Resorts
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Katherine Wisham
I am an experienced account manager with a focus on customer relations and student…
Experience
Membership Account Manager
Apr 2022 — Present · Denver, CO, US
Manage and communicate with members about upcoming trips and club news• Support members through travel booking and logistics • Facilitate annual renewal payments and upgrades for 80+ members - roughly 2.5 million dollars per year• Intake and notate feedback about property conditions, service levels, and experiences our guests have during trips• Track member data — favorite destinations, available dates, cancellation wishes— to stay ahead of member needs and provide excellent service• Compile and report on data trends that concern our memberships and destinations
Education
University of Denver
Bachelor of Arts - BA
2014 — 2018
Masaryk University Brno
Study Abroad
2016 — 2016
Skills
- Customer Service
- Cash Register
- Microsoft Excel
- Powerpoint
- Online & Offline Media
- Retail Sales
- Microsoft Office
- Art
- Cash Handling
- Microsoft Word
- Social Media
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