Katie Vail
Community Relations Director @Chateau Retirement Communities
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WORK HISTORY
Community Relations Director @Chateau Retirement Communities
Bothell, WA, US
EDUCATION
WSU Carson College of Business
Minor, Human Resources Management/Personnel Administration, General
WSU Carson College of Business
Minor, Senior Living Management
WSU Carson College of Business
Hospitality Business Management , Food and Beverage
ABOUT KATIE VAIL
I am a Community Relations Director with a strong background in senior living sales, marketing, and move-in coordination. I bring both professional experience and lifelong exposure to the industry, allowing me to approach my work with empathy, practicality, and a deep understanding of resident and family needs.Since graduating in 2022 with a degree in Hospitality and a minor in HR and Senior Living Management, I have progressed quickly through multiple roles, including concierge, move-in coordination, marketing management, and marketing director. These experiences have strengthened my ability to balance hospitality, compliance, and sales while navigating complex transitions and evolving processes.I am motivated by work that has a positive impact on others and take pride in creating experiences where residents feel supported, families feel confident, and teams feel aligned. I value collaboration, adaptability, and continued growth within the senior living industry.
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