Katie Skopec
Sales Account Executive at LabCorp: Assisting Healthcare Providers in Improving Health and Improving Lives.
- Role
- Key Account Executive at Labcorp
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Katie Skopec
A performance-driven professional who is a self-motivator. Strives to use experience and eagerness to maintain utmost reputations with a drive for results. Known for performing well under pressure within a fast-paced environment. Solid written and verbal communication skills with a keen eye for detail. Works with patience, kindness, integrity, and respect in all client, provider and co-worker relations. Continuously aiming to exceed company expectations.
Experience
Key Account Executive
Jan 2020 — Present · Charlotte, NC, US
Maintain current book of business through exceptional customer service and genuine relationship building- Educate, instruct, and up-sell all assigned accounts, creating organic growth- Utilize analytic reports to identify overall territory performance and targets - Provide ongoing service, problem resolution and solution recommendations to clients- Work collaboratively with internal departments to support personnel to provide the highest level of customer support and satisfaction- Partner with internal and external specialty reps to provide clients with most current and relevant testing options- Meet and exceed monthly retention and up-sell quotas on a regular basis- Manage time between field and administrative work- Responsible for understanding customer EMR work-flows and providing lab-related solutions to all levels of staff inside key accounts- Provide documented feedback and retention strategy as well as all client interactions in the CRM
Education
Elgin Community College
Criminal Justice/Police Science
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