Katie Routledge

Head of d & t Customer Portfolio & Strategy @Diageo

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Head of d & t Customer Portfolio & Strategy @Diageo

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London, GB

EDUCATION

2007 — 2011

Cardiff University / Prifysgol Caerdydd

Bachelor of Science (BSc), Business Management with French

2009 — 2010

TBS Education

Business Management in French, Business, Management, Marketing, and Related Support Services

SKILLS

Team LeadershipCustomer ServiceCrmRecruitingMicrosoft ExcelNegotiationSalesforce.comMicrosoft OfficeEvent Management

ABOUT KATIE ROUTLEDGE

Experienced Technology Leader with a proven track record in the consumer goods industry and comprehensive experience across customer acquisition and retention, retail and execution, order to cash, supply chain and logistics and corporate functions. Skilled in product strategy & ownership, business partnering, application design, integration and deployment and process optimisation - consistently delivering operational efficiency, adoption and enhanced user experiences. A natural team leader with strong communication and collaboration capabilities underpinned by language skills in French (proficient), Italian (intermediate) and German & Spanish (basic).

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Katie Routledge — Head of d & t Customer Portfolio & Strategy at Diageo in London, GB | Unifers