Katie Ricklefs

Senior Content Consultant, Customer Experience Strategy @Transamerica

Chicago, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2021 — Present

Senior Content Consultant, Customer Experience Strategy @Transamerica

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Take ownership of complex communications projects; make decisions on resources and interviews with internal and external parties. Write and edit targeted and compelling copy for a variety of sales channels, collateral, and audiences (agents and customers). Collaborate with internal partners/business areas to develop and execute initiatives throughout their distribution channels. Coordinate with Legal and Brand to ensure adherence to copy approval processes.

EDUCATION

N/A

Coe College

Bachelor of Arts

SKILLS

Public SpeakingMicrosoft OfficeInterpersonal CommunicationProposal WritingTechnical WritingEvent PlanningPowerpointPublic RelationsMedia RelationsPress ReleasesCopy EditingMarketing CommunicationsFacebookMultimedia Marketing CommunicationsImovieMarket ResearchEditingSalesforce.comWindows & Mac Operating SystemsAudacityCustomer Service

ABOUT KATIE RICKLEFS

Senior Content Consultant, Customer Experience Strategy at Transamerica

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Katie Ricklefs — Senior Content Consultant, Customer Experience Strategy at Transamerica in Chicago, IL, US | Unifers