Katie Klein
Director-business Strategy and Carrier Management @TRANZACT
Signup · Get unlimited contacts
WORK HISTORY
Director-business Strategy and Carrier Management @TRANZACT
EDUCATION
University of Connecticut
Bachelor's degree, Communication
Pace University
Bachelor of Arts (B.A.), Communication
ABOUT KATIE KLEIN
Highly versatile and experienced customer success manager offering expertise in the full client success lifecycle, operations, and account management. Proven track-record of leading teams to identify, innovate, and implement strategic customer-centric solutions and workflows aligned with customer and organizational objectives. Demonstrated focus on customer satisfaction, engagement, and retention. Deep technical expertise and product knowledge combined with an understanding of the importance of highly effective issue resolution, relationship management strategy, and continuous process improvements. Collaborative team leader continually focused on building relationships to produce highly effective teams, increasing productivity, and improving outcomes. Individual dedicated to self-reflection and personal improvement who consistently exceeds performance metrics.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.