Katie Parsons
Contract Operations Manager @GXO Logistics, Inc.
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WORK HISTORY
Contract Operations Manager @GXO Logistics, Inc.
Crick, GB
As Contract Operations Manager, my main responsibilities and achievements within this role are:• Achieving operational performance through SLA’s and KPI’s• Implementing CI initiatives• Drive ESG on site; including working with a local children’s charity• Lead customer facing meetings; including JMR’s&P&L’s• Supporting Safety, HR, Finance and Stock functions• Project workstream lead to implement the new WMS into site• Covered the Site Manager role• Improving engagement and culture on site, through reward, recognition & fun activitiesThe role has a team of 15; 2 direct and 13 indirect reports; from admin to shift manager levels; with a budget of 40 permanent operational colleagues.
EDUCATION
Milton Keynes College Group
National Diploma
The Cottesloe School
GCSE
SKILLS
ABOUT KATIE PARSONS
Working in an open book contract site, responsible for overall operational performance, CI, ESG & commercials.I have 15 years’ experience & knowledge working in different logistics environments; including in-house & 3PL operations, multi-site operations, freight forwarding, both open & closed book contracts, and as either the customer or 3PL.
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