Katie Cook
Employee Benefits Client Administrator at Cavignac
- Role
- Client Administrator at Cavignac
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
Experience
Client Administrator
Apr 2024 — Present · San Diego, CA, US
Assume full responsibility for services of assigned customer accounts, process and follow up on new hire enrollment forms, request for coverage change and terminations-Assist with completion of RFP’s and prepare quotations for new or renewal coverage, responsible for finalizing applicant information, transmission to carrier, and subsequent status follow-ups-Prepare open enrollment material and order supplies from carriers-Prepare spreadsheets, presentations, and proposals for new and renewal business-Prepare materials for and assist with open enrollment meetings-Responsible for integrity of policy data on Agency Management Systems and creation of new client accounts-Manage all claim inquiries, billing discrepancies, and delinquent premiums-Manage COBRA Administration questions and carrier updates-Respond to calls within 24 hours, providing outstanding customer service
Education
UC Santa Barbara
Film and Media Studies
2014 — 2018
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