Katie Mould
Operations Manager @GovNet
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WORK HISTORY
Operations Manager @GovNet
London, GB
EDUCATION
University of Greenwich
BSc, Cinematography and Film/Video Production
SKILLS
ABOUT KATIE MOULD
With over 6 years of experience working directly with clients, managing experiences and expectations, I have gained valuable knowledge that will allow me to flourish in any client management role. I know how to maximise rentention across a broad range of portfolios and sectors to really encourage a strong client base within companies. Moving into a management position I want to implement a truly amazing client experience to generate a highly recognised satisfaction rating, ensuring that all clients have the best experience whilst generating a large amount of interest for their own companies off the back of the work I provide. I have developed the skills necessary to manage a team, handling a team of 15+ in previous positions, from recruitment through to onboarding and nurturing throughout their career. I\'ve learnt to adapt and adopt different behaviours in order to support teams and individuals in a way that suits them to truly bring out the best in everybody. I have what it takes to lead and be a person that everyone will want to come to, whether that be for a friendly chat, or for advice on how to manage certain situations.
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