Katie Michael
Client Success Executive and Strategist
- Role
- Vice President, Client Experience at Savilinx
- Location
- Portland, ME, US
- LinkedIn followers
- 500 followers
About Katie Michael
LEADERSHIP • Motivate others; create vision, momentum, and support that inspires…
Experience
Vice President, Client Experience
Oct 2020 — Present · ME, US
Established and lead the Client Experience function and team at this fast-growing, expert contact center organization. Executive relationship lead with clients and strategic partners. Collaborate closely with stakeholders to ensure overall program strategy and deliverables, clear communications, cross-functional solutioning, contract compliance, financial metrics, and continuous improvement. Cultivate strong relationships and partnerships toward a shared vision. Named to Forbes Fastest Growing company list annually since 2017. Woman-owned, HUBZone certified company with employees and four locations nationwide. Executive Committee member.
Education
Omnicom University (Harvard Business School / Babson)
Sr Mgt and Graduate Program
2009 — 2010
Miami University
Bachelor of Science (BS)
Skills
- Brand Management
- Marketing Strategy
- Strategic Partnerships
- Sponsorship
- Experiential Marketing
- Customer Insight
- Creative Direction
- Brand Development
- Market Research
- Account Management
- Strategic Planning
- Creative Strategy
- Leadership
- Partnership Marketing
- Marketing Communications
- Integrated Marketing
- Direct Marketing
- Event Management
- Relationship Marketing
- New Business Development
- Marketing
- Client Development
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