Katie Maude
Customer Success Manager @AlertMedia
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WORK HISTORY
Customer Success Manager @AlertMedia
Austin, TX, US
EDUCATION
Arizona State University
Bachelor's degree, Biology/Biological Sciences, General
Iowa Western Community College
Associate of Arts and Sciences - AAS, Dental Hygiene/Hygienist
ABOUT KATIE MAUDE
Customer Success Manager with 8 years of customer-facing experience, specializing in strategic account management, client enablement, and value realization. Known for cultivating deep relationships, aligning product capabilities with customer goals, and ensuring seamless onboarding and continued engagement. Adept at collaborating with product, engineering, and leadership teams to advocate for customer needs, improve experiences, and drive retention and expansion.
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