Katie Marksch
- Role
- Executive Director, Branch Administration & Operations at JPMorganChase
- Location
- New Albany, OH, US
- LinkedIn followers
- 500 followers
About Katie Marksch
Dynamic and results-oriented Principal Technical Program Manager with a wealth of…
Experience
Executive Director, Branch Administration & Operations
Feb 2023 — Present
Leading a team of developers through organizational change with the transformation to modern technology solutions o Re-structured the team to a centralized cross-functional organization, eliminating key-person dependencies and promoting team members growth and development o Led and transitioned the team from traditional waterfall to agile methodology, improving quality, speed-to-market, and predictability for team deliverables o Improved the widespread keyperson dependencies / human intervention, lack of sustainability, efficiency and controls o Identified and decommissioned all non-business critical reports and processes running in the legacy state to focus on value generating report development •Established a robust intake process that exceeds documentation and provides a fortress control environment for best practices •Implemented solutions which provided appropriate audit controls, efficiency gains, and tool performance •Modernized reporting solutions by transitioning from manual, dated, key-person dependent Microsoft Access databases to new aged technology using Alteryx, Python, and Tableau • Empower and elevate the team of developers to drive day-to-day initiatives forward Consumer Bank: Physical Security: Responsible for driving the partnership between Global Security and Chief Administration Office o Transformed the partnership by alleviating disjointed processes, communication, and strategy between key groups o Created multi-year Branch Security strategic roadmap, which will drive ongoing process improvements, technology enhancements, and system integration across multiple organizations o Developed the branch security data landscape and ecosystem combining branch and security level data:(1) Enabling targeted analytics in mere moments (2) Consistent and reliable data (3) Foster and enable data-driven decision making for the Consumer Bank to best safeguard branches, branch employees, and customers
Skills
- Business Intelligence
- Team Leadership
- Pmp
- IT Service Management
- Analysis
- Data Analysis
- Process Improvement
- Project Planning
- Requirements Analysis
- Risk Management
- Itil
- Project Management
- Project Delivery
- Sap
- Management
- Requirements Gathering
- Change Management
- Vendor Management
- Visio
- Business Analysis
- IT Strategy
- Pmo
- Cross-Functional Team Leadership
- Strategic Planning
- Strategy
- Disaster Recovery
- Business Requirements
- Business Process Improvement
- Integration
- Software Project Management
- Testing
- Project Portfolio Management
- Sdlc
- Sql
- Project Management Professional (Pmp) Certified
- Erp
- Resource Management
- Program Management
- Human Resources
- Budgets
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