Katie Lomshek
Customer Support Representative for FrontStream
- Role
- Customer Support Representative at FrontStream
- Location
- Lawrence, KS, US
- LinkedIn followers
- 500 followers
About Katie Lomshek
I am Katie Lomshek, and graduated in May of 2018 with a degree in the Education Program…
Experience
Customer Support Representative
May 2023 — Present
Responsible for supporting customers with their software questions to help identify, troubleshoot, and resolve issues as well as collect feedback that will help improve our products and services. Collaborate with internal departments to overcome issues, challenges, and troubleshoot internal issues. Provide top-notch customer service consultation, product demonstrations, and problem-solving to help our customers be successful on our platform. Consistently providing support through Zendesk hitting SLAs immediately, high client request volume with a high satisfaction standing. Help our customers achieve their goals, deliver an immediate impact on customer satisfaction, and obtain a solid foundation of customer service in the software technology industry.
Education
The University of Kansas
Sport Management
2014 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.