Katie Lin
Human Experience Enthusiast | Physical Retail Experience | Customer Strategy Manager at Deloitte Consulting
- Role
- Engagement Manager at 德勤
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Katie Lin
Analytical, driven, and quick learner; strives to bridge the gap between business, technology, and humanity. Looking to bring strategic problem solving, critical thinking, data analysis, and storytelling skills to tackling the everyday shoppers\' experience. Strength in delivery excellence of large-scale transformations with both business and technology components, inclusive of re-examining strategic decisions during execution and change management. Prior experience in- Go To Market Strategy and Implementation- Business Case Development- Strategic Business Outcome Development - Key Performance Indicator Identification- Executive-level Communications- New Process Definition and ImplementationPassion projects in elevating and celebrating Asian American voices in business, STEM, and society.
Experience
Engagement Manager
Jun 2023 — Present · Pittsburgh, PA, US
Bringing a focus on the experience we are creating for the customer at every step of the journey to ensure the human element is never overlooked- Supported divestiture preparations in store operations, supply chain, real estate and facilities, and legal and compliance functions, inclusive of defining impacted processes and technologies, determining transition support needs, defining reporting and data needs to be shared during transition, and cutover execution activities and responsibilities- Developed and executed an engaging and interactive game show to socialize new GTM strategy, managing run of show details as well as crafting messaging to excite- Defined and led execution of change and adoption strategy for MVP technology release, in partnership with senior stakeholders and coordinating with leadership teams to cascade communications in a center-fueled process- Crafted executive level communications to be shared with senior leaders including the Board of Directors, C-Suite leaders, Governance Boards, and Steering Committee
Education
University of Michigan - Stephen M. Ross School of Business
Master of Business Administration - MBA
2019 — 2021
Carnegie Mellon University's College of Engineering
Bachelor of Science (BS), Chemical Engineering; Engineering and Public Policy
2011 — 2015
Skills
- Powerpoint
- Microsoft Excel
- Editing
- Data Analysis
- Microsoft Word
- Statistics
- Python
- Microsoft Office
- Public Speaking
- Programming
- Matlab
- Research
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