Katie Kurkowski
Sr. Customer Experience Manager | DE&I Event Lead | Mentor | B2B & B2C Experience
- Role
- Sr Customer Experience Manager, Tfb Frontline Experience at T-Mobile
- Location
- Newark, DE, US
- LinkedIn followers
- 500 followers
About Katie Kurkowski
Dedicated, goal oriented TFB employee with 16 years of experience at T-Mobile and 5 + years of Customer Experience and Program Management experience supporting a variety of organizations within the company. Passionate about exceeding customer’s expectations by creating and improving processes on a continuous basis and measuring results to track effectiveness
Experience
Sr Customer Experience Manager, Tfb Frontline Experience
May 2025 — Present
Education
Wilmington University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
2009 — 2013
Ashford University
Master's degree, Organizational Management with Focus in HR
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