Katie Justman

About Katie Justman

I have 27 years of experience across multiple sectors of the Transportation industry. My area of expertise is business project management, Loss prevention, operations & customer account management. I have the ability to utilize my LEAN skills to find an effective, efficient way to improve or implement a process or project. I’m a hard worker that takes pride in being a credible, successful leader. I am a fast learner which enables me the ability to influence a situation quickly. I enjoy making decisions in the most productive way to drive results with minimal risks. I have the ability to quickly build relationships with others and enjoy collaboration with a team or Customer to achieve results.

Experience

1. Director of Intermodal Customer Experience

   Schneider

   Jan 2026 — Present · Green Bay, WI, US

   The Director of Customer Experience is accountable to set and plan the strategic vision for the Intermodal business sector. This role involves serving as the primary strategic liaison for all customers within Intermodal, ensuring that their expectations are met. The Director will also lead a diverse team including Account Managers, Team Leaders, and Process Owners to achieve key organizational and customer objectives.

Education

• Fox Valley Technical College

  LEAN Enterprise Project certification

  2016 — 2016

• Arizona State University

  Business

Skills

• Leadership
• Management
• Truckload
• Supply Chain Management
• Warehousing
• Freight
• Operations Management
• Supply Chain
• Container
• 3pl
• Process Improvement
• Project Management
• Transportation
• Problem Analysis
• Shipping
• Leading Change
• Trucking
• Logistics Management
• Influence Others
• Change Management
• Logistics
• Transportation Management