Katie Ingram
Head of Operations @Saga Travel Group
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WORK HISTORY
Head of Operations @Saga Travel Group
London, GB
EDUCATION
Sheffield Hallam University
BA, Tourism Management
SKILLS
ABOUT KATIE INGRAM
A dedicated and results driven senior manager with over eighteen years’ experience in Operations. Experienced in managing large diverse teams across multiple global locations implementing organisational change and delivering service improvement. Experienced in outsourcing and offshoring of operational processes including consolidation of source market processes into centralised offsource global centre. Strong business process review techniques to drive maximum efficiency, reduced cost of operation and achievement of business objectives whilst ensuring a strong customer orientation. Thrives working in highly pressurised and challenging working environments.
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