Katie Hein
Customer Experience Leader at Sparrow
- Role
- Customer Experience Manager at Sparrow
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Katie Hein
Me: Empath. Nurturer. Advocate and Cheerleader for all. Experienced in all facets of…
Experience
Customer Experience Manager
Apr 2023 — Present
Education
University of Iowa
English, Journalism/Mass Communications, Art History
2000 — 2003
University of Illinois Chicago
M.A., English/Creative Writing
2005 — 2007
Lewis University
B.A., English/Creative Writing
2003 — 2004
Skills
- Market Research
- Marketing Research
- Customer Service
- Sales
- Marketing Strategy
- Social Media Marketing
- Focus Groups
- Research
- Customer Insight
- Process Improvement
- Management
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