Katie Frake

About Katie Frake

Hi LinkedIn, thanks for viewing my page, here\'s a little about me! Small town grown, my husband and I bought a house in my hometown & our street is on the 4th of July parade route (fun fact: our town was rated the Most Patriotic Small Town in America, need I say more?). I love going down the beach in the summer up to the mountains in the winter but can be found spending most of my time with our beautiful daughter. Professionally, have been in the workforce solutions industry for over 7 years. While I have focused on fulfillment & recruitment majority of that time, I recently shifted into Account Management April of 2024. Now I focus in providing services and solutions for my clients when they are in need of support to hit hiring initiatives or project goals. Hiring can be challenging in the ever changing talent market! I provide support, insight, market data, and solutions when you find yourself in a position now, or have plans for future projects.Our customer service and operational supports enables hospitals and healthcare organizations to deliver an exceptional patient experience and effective back office operations. We assist our client to streamline the workforce process, reduce any potential efficiencies and enhance their patient satisfaction to help achieve overall growth and business transformation goals.

Experience

1. Account Manager

   TEKsystems

   Apr 2024 — Present · Philadelphia, PA, US

   TEKsystems is the leading global talent and services company; I head up our team providing patient access, revenue cycle & operational services within the Philadelphia & Southern NJ healthcare market.Many of our healthcare customers reach out to us to- Reduce high employee turn-over - Attract qualified talent to enhance recruitment and onboarding processes - Improve patient satisfaction scores - Guide them through implementing automated processes to streamline operations- Upskill current team\'s talent potential - Support management constraints when our customers lack the infrastructure We offer flexible and scalable delivery models that adapt to our clients\' needs. TEKsystems services include talent augmentation, advisory and workforce development.

Education

• Rider University

  Bachelor of Arts (B.A.), Psychology

  2010 — 2014

Skills

• Editing
• Grants
• Political Science
• Votebuilder
• Stata
• Government
• Research
• Powerpoint
• Microsoft Excel
• Microsoft Word
• Data Analysis
• Survey Gizmo
• Google Docs
• Data Entry
• Microsoft Office
• Canvassing
• Salesforce.com
• Grassroots Organizing