Katie Curtis
Director, Enterprise Customer Success
- Role
- Director, Customer Success - East & Canada at Okta
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Katie Curtis
Highly-dedicated, customer focused leader with over ten years of experience ranging from account management to technical support management and customer success management in the SaaS industry. Known for developing successful product adoption strategies, building strong relationships, and discovering customer and end-user needs. Recognized for the ability to communicate successfully across cross-functional teams to solve business challenges with innovative technology and deliver exceptional customer experiences.Specialties: Enterprise segment expertise, cloud based data sharing and storage, customer success management, SaaS, change management, cross functional collaboration, project management, software implementation, customer satisfaction, small business segment expertise, and training.
Experience
Director, Customer Success - East & Canada
Feb 2025 — Present
Education
Elon University
Bachelor of Fine Arts - BFA, Music Theatre, Minor in Business Administration
2005 — 2009
North Carolina State University - College of Management
MBA, Innovation Management
2017 — 2019
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