Katie Didier

Salesforce Business Lead

Role: Salesforce Business Lead at IMA Financial Group, Inc.
Location: Denver, CO, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Katie Didier

Experienced digital product manager with a demonstrated history of working in the insurance industry. Skilled in Management, Digital Initiatives such as a customer portal, Employee Wellness, Training, Property & Casualty Insurance. Strong business development professional with a Master of Business Administration (M.B.A.) focused in Organizational Leadership from Ottawa University.

Experience

Salesforce Business Lead
IMA Financial Group, Inc.
Sep 2025 — Present
Salesforce business lead with expertise in CRM strategy, Sales Cloud, Service Cloud & business process optimization. I have a strong background in project management, requirements gathering, with a focus on data driven decision making and continued system improvements.

Education

Ottawa University
Master of Business Administration (M.B.A.), Organizational Leadership
2011 — 2013
University of Central Missouri
Bachelor of Science (BS), Business Administration and Management, General
2005 — 2008

Skills

Employee Engagement
Collaboration
Claim
Customer Retention
Triathlon
Customer Service
Claims Management
Management
Team Building
Innovation
Commercial Insurance
Leadership
Insurance
Communication
Social Skills
Leading Positive Change
Employee Wellness
Property & Casualty Insurance
Benefits Administration
Casualty Insurance
Coaching
Liability
Training
General Insurance

Contact information

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Work email
k••••••••@imacorp.com
Personal email
•••••@•••••.com
Direct dial
+19•••••••61

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Current company

IMA Financial Group, Inc.

Insurance · 3.3K employees · Denver, Colorado, United States

With over four decades of experience in the industry, IMA has become a trusted leader in commercial insurance, risk management, surety, and employee benefits brokerage and consulting. Our team of knowledgeable and experienced professionals work tirelessly to develop customized solutions that meet the unique needs of each of our clients. At IMA we understand that businesses face a wide range of risks and challenges, from property damage and liability claims to employee benefits and cyber threats. That's why we offer a comprehensive suite of services that can be tailored to each client's specific needs, including risk assessments, insurance placement, claims management, and employee benefits consulting. Our goal is to help our clients mitigate risk and achieve long-term success. What sets us apart is our commitment to innovation and our ability to anticipate emerging risks and trends. We are constantly exploring new ways to help our clients protect their assets and grow their businesses. We leverage the latest technology and industry insights to provide cutting-edge solutions that deliver results. At IMA, we believe that our success is measured by the success of our clients. We strive to build strong, long-lasting relationships with each of our clients based on trust, integrity, and a deep understanding of their unique needs. We are proud to serve businesses of all sizes and industries, and we are confident that we have the expertise and resources to help your business thrive. Our more than 2,300 associates are located across offices in Alaska, California, Colorado, Connecticut, Georgia, Hawaii, Illinois, Kansas, Massachusetts, Michigan, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Washington, and throughout the U.S. and Canada.

imacorp.com

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