Katie Crutcher Elder

Process Optimization & Automation | Client Relationship Management | Marketing Strategy

Role
Customer Success Manager at ChurnZero
Location
Knoxville, TN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Katie Crutcher Elder

I\'m a results-driven Marketing and Operations Manager, blending creativity with strategic acumen to drive business growth. With a robust background in both account management, client relations, and operations, I bring a unique blend of creativity and analytical thinking to drive impactful results.

Experience

  1. Customer Success Manager

    ChurnZero

    Mar 2025 — Present

Education

  • University of Tennessee, Knoxville

    Bachelor of Business Administration (BBA), Double Major in Marketing and Finance, Minor in Italian, Concentration in International Business

    2014 — 2018

Skills

  • Data Entry
  • Typing
  • Teamwork
  • Strategic Planning
  • Accounting
  • Microsoft Office
  • Microsoft Powerpoint
  • Event Planning
  • Partially Fluent in Italian
  • Time Management
  • Microsoft Word
  • Leadership
  • Customer Service
  • Management
  • Microsoft Excel

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Katie Crutcher Elder — Customer Success Manager at ChurnZero in Knoxville, TN, US | Unifers